I'm an independent consultant specialising in product strategy and service design. I help people at organisations have better conversations, and help leaders to see what's going on and what they need to pay attention to.
I've worked with the Government Digital Service, Sainsbury's, Allstate, Soho House, Resonance FM, Barclays, Dot Everyone, Sony Music, and Wichita Recordings.
Previously lead service designer at GDS on GOV.UK and GOV.UK Verify, product manager at Co-op Digital, Pivotal Labs, and senior producer at With Associates. Before working in digital, I worked in the music industry managing bands signed to major and independent labels.
In my spare time, I write a newsletter about how money works, jazz about with my dog Pepsi in the South Downs, and swim in the sea at Hove Beach.
If you'd to talk about working together, drop me a note to firstname.lastname@example.org.I tweet.